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Terms and Conditions


The following terms and conditions shall apply to any online donations made via the Auckland Foundation website (whether once-off or recurring). By clicking submit on the sign up form and choosing credit card payments, you agree to be bound by the following terms and conditions.



All donations are made in New Zealand Dollars (NZD) and your credit card will be charged in New Zealand Dollars (NZD).



Your credit card will be charged at the time of donation and (in the case of recurring donations) at the intervals chosen when you sign up.

By signing up for recurring donations you are agreeing that we can charge your credit card for the amount specified and at the interval specified in the sign up form.

All recurring donations will be charged to the credit card specified in the sign up form, unless changed by you via your secure login. You can also change the frequency or the amount of regular donations at any time by emailing us at info@aucklandfoundation.org.nz or calling us on 09 366 1523.

Recurring donations can be cancelled at any time via your secure login or by emailing us at info@aucklandfoundation.org.nz or calling us on 09 366 1523.

Our checkout pages are securely served and encrypted using SSL. Credit cards are verified in real time using DPS Payment Express. You will be redirected to the Payment Express website when you make a donation.

The name that will appear on your statement is “Auckland Foundation”.


Disputes and Refunds

We will refund all donations made that are fraudulent due to unauthorized use of your credit card. Fraudulent donations will be refunded within a reasonable time of us being notified or discovering that the donation was fraudulent.

In all other circumstances refunds are at the sole discretion of the Auckland Foundation. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.


Privacy and Security

To process your donation we will collect personal information about you, including your name, address, telephone number, email address, and credit card details. By making a donation you consent to us collecting this information.

We will only use the information we collect about you for lawful purposes in accordance with the Privacy Act 1993 and our privacy policy. Click here to see our privacy policy.

We will not release your personal information to any company outside Auckland Foundation for mailing or marketing purposes without your prior consent.

Your personal information may be disclosed to other reputable third parties who will help process your order. For example, you will be redirected to the Payment Express website when you make a donation. Click here to see the Payment Express privacy policy.

Auckland Foundation requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable privacy, data protection and consumer legislation from time to time in place.

You should be aware that if the police or any other regulatory or government authority investigating suspected illegal activities requests us to provide your persona information we are entitled to do so.

Please contact us if you wish to opt out of any of our correspondence.



You shall indemnify and keep Auckland Foundation and its officers and employees indemnified from and against all actions, claims, liabilities, demands, proceedings, losses (including but not limited to consequential loss or damage), charges, costs or expenses which may be brought against or suffered or incurred by Auckland Foundation and/or its officers and employees and which arise directly or indirectly from any act or omission constituting negligence or willful misconduct by you or your officers, employees or agents.



The Auckland Foundation may vary these terms from time to time at its sole discretion. Where these terms are varied, revised terms will be displayed on our website. Changes to terms will apply from the date the revised terms are displayed on our website.